Privacy Policy

Effective Date: January 1, 2025

Meta Data Vision Canada ("we," "us," "our," or "the Academy") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website metadatavision.info, enroll in our educational courses, or interact with our services.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Enroll in our educational courses
• Complete course checkout and payment processes
• Subscribe to our newsletter or educational updates
• Contact us through our contact form, email, or telephone
• Participate in surveys, promotions, or contests
• Post comments or engage with our educational content

This personal information may include:

• Full name (first and last name)
• Email address
• Telephone number
• Mailing address (street address, city, province, postal code)
• Payment information (processed securely through third-party payment processors)
• Educational background and interests (when relevant to course selection)
• Communication preferences
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

• IP address and general location information
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Pages viewed and time spent on pages
• Referring website or source
• Date and time of visit
• Click patterns and navigation paths

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Provide personalized educational content recommendations
• Analyze website traffic and user behavior
• Facilitate social media sharing features

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

We use the information we collect for legitimate educational and business purposes, including:

2.1 Educational Services

• Processing course enrollments and providing access to educational materials
• Delivering course content, videos, worksheets, and certificates
• Tracking your course progress and completion
• Providing customer support and responding to your inquiries
• Sending course-related updates and educational resources
• Improving our curriculum and educational offerings

2.2 Communications

• Sending transactional emails related to your account and purchases
• Providing customer service and technical support
• Sending promotional emails about new courses, special offers, and educational content (with your consent)
• Conducting surveys to gather feedback on our courses
• Responding to your comments, questions, and requests

2.3 Business Operations

• Processing payments and preventing fraudulent transactions
• Maintaining accurate financial and enrollment records
• Analyzing website usage and improving user experience
• Conducting research to enhance our educational programs
• Complying with legal obligations and regulatory requirements
• Protecting against security threats and unauthorized access

2.4 Marketing and Analytics

• Understanding student demographics and learning preferences
• Creating aggregated, anonymized statistics about our users
• Improving our marketing campaigns and course offerings
• Measuring the effectiveness of our advertising efforts
• Personalizing content and recommendations based on your interests

3. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment processors (for secure transaction processing)
• Email service providers (for delivering course communications)
• Web hosting and cloud storage providers
• Analytics services (such as Google Analytics)
• Customer support platforms
• Marketing and advertising platforms

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms and Conditions or other agreements
• Protect the rights, property, or safety of the Academy, our students, or others
• Prevent or investigate fraud, security issues, or technical problems
• Respond to claims that content violates the rights of third parties

3.3 Business Transfers

If Meta Data Vision Canada is involved in a merger, acquisition, sale of assets, or bankruptcy proceeding, your personal information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information.

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so for a specific purpose.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS protocols)
• Secure storage of data on protected servers
• Regular security assessments and updates
• Access controls limiting employee access to personal information
• Employee training on data protection and privacy practices
• Secure payment processing through PCI-compliant payment gateways

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

5. Your Privacy Rights

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have certain rights regarding your personal information:

5.1 Right to Access

You have the right to request access to the personal information we hold about you. We will provide you with a copy of your information in a commonly used format.

5.2 Right to Correction

You may request that we correct any inaccurate or incomplete personal information we have about you. We will make reasonable efforts to update your information promptly.

5.3 Right to Deletion

You may request that we delete your personal information, subject to certain legal exceptions (such as when we need to retain information for legal compliance or to complete transactions you have authorized).

5.4 Right to Object

You may object to our processing of your personal information for direct marketing purposes or where we are relying on legitimate interests as the legal basis for processing.

5.5 Right to Withdraw Consent

Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

5.6 Right to Data Portability

You may request a copy of your personal information in a structured, machine-readable format and have the right to transmit that data to another service provider.

To exercise any of these rights, please contact us using the information provided in Section 11 below. We will respond to your request within 30 days and may require verification of your identity before processing your request.

6. Marketing Communications and Opt-Out

We may send you promotional emails about new courses, special offers, educational content, and other information we think may interest you. You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in any promotional email
• Updating your email preferences in your account settings
• Contacting us directly at [email protected]

Please note that even if you opt out of marketing communications, we will still send you transactional emails related to your account, course enrollments, and customer service inquiries.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account information is retained for the duration of your active account and for a reasonable period after account closure
• Course enrollment and completion records are maintained to provide proof of education and issue certificates
• Financial transaction records are retained for 7 years to comply with tax and accounting requirements
• Marketing communications preferences are retained until you opt out or request deletion
• Website usage data and analytics are typically retained for 2 years

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

8. Children's Privacy

Our educational services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information from our servers.

9. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources that are not operated by us. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

We use third-party services including:

• Google Analytics: To analyze website traffic and user behavior
• Facebook Pixel: To measure advertising effectiveness
• Payment Processors: To securely process course payments
• Email Service Providers: To deliver course communications

Each of these services has its own privacy policy governing the collection and use of your information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes to this Privacy Policy, we will:

• Update the "Effective Date" at the top of this policy
• Post a notice on our website homepage
• Send an email notification to registered users (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

12. Jurisdiction and Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Canada and the province of New Brunswick. Any disputes arising from this Privacy Policy or our privacy practices shall be subject to the exclusive jurisdiction of the courts of New Brunswick, Canada.

13. Consent

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

For certain activities, we may ask for your express consent. You can withdraw your consent at any time by contacting us, though this may impact your ability to use certain features of our services.